How to Find the Right Content Marketing Agency – 10 Steps for Your Search

Does the thought of searching for a content marketing agency break out cold sweat on your forehead? Don’t worry—we’ll show you how to filter out the relevant partners and find fellow travelers for your content marketing journey.

W

hat makes content’s greatest strength also makes the search for strong service providers all the more difficult: content is everywhere, everything is content – and sometimes it’s nothing at all. So every potential partner will probably claim to have expertise in content creation, content strategy & Co. But which agency will really move your content marketing forward, advise you with a clear focus, and be a reliable companion for the years ahead?

Strong content marketing agencies dedicate themselves to ideation, planning, and creating content for your company. In other words: they work creatively, strategically, and professionally so you can publish the best content! To find the right partner by your side to achieve your goals, you should ask yourself a few questions in advance.

What makes a good content marketing agency?

A good content marketing agency stands out through its expertise, a trustworthy team, and efficient processes. This helps you and your company save a lot of time in the future while achieving better marketing results.

The most important thing: the professionals take over the actual content production for you—from blog articles and product descriptions to Instagram posts, LinkedIn posts and newsletters. The full program! It’s important to clarify a few key points right from the start: What services does the agency offer, and which of them do you really need? Do you provide the agency with content ideas, or do they handle the research themselves? Who posts the content? All of this—and much more—needs to be clarified before you get started together. But don’t worry—many points can be renegotiated.

Then, of course, it comes down to the people: ideally, the content marketing agency’s team consists of experienced employees with very different areas of focus. Expertise in different areas is the essential foundation for varied content that inspires. When choosing an agency, it’s best to get to know everyone responsible for you right away to see whether you’re on the same wavelength. After all, you should feel understood by the agency—because only then can they understand your target audience. Makes sense, right?

Also pay attention to how the content marketing agency’s processes are set up. Which software is used? How will you communicate? How often will you receive which updates? How are goals and key performance indicators (KPIs) documented? Good project management keeps the whole operation running—so you should ask very specifically about this.

What should I keep in mind when looking for a content marketing agency? 

Okay, now you know what matters when it comes to agencies. Cool!

But wait a second – how do you check these factors now? And where do you actually start your search? The last question is quickly answered, because with an investment of just five minutes, Matchilla connects you with the content marketing agencies relevant to you. You start your individual matching at the end of the article. Here’s the direct link to the Match Assistant for content marketing agencies.

Sure, a good content marketing agency knows how to sell itself. That’s why the content-related, human, and process factors are so important—so that no one can blind you. The following ten questions will help you choose the best agency:

1. Is the content marketing agency familiar with my niche?

Agencies usually have both a broad portfolio of services and a colorful client base. You should choose an agency that fits well with your own positioning and your target audience. For example, a mechanical engineering company shouldn’t be supported by a B2C agency, but by pros who know how to successfully reach B2B customers in an industrial niche. Forget the scattergun approach!

So think early on about what matters to you topically and which technical skills the agency should bring to the table. Should it be familiar with MarTech ? Do you want to score in B2B or B2C? Are you looking for experts for specific topics who can churn out blog posts without having to be onboarded for weeks first?

2. Who has the agency already worked with? 

The client base is an agency’s calling card—and for you, at the same time, a preview of what you might expect. So check the content marketing agency’s website or ask quite openly in conversation who they’ve worked with in the past. Then take the time to look at the content and channels of the individual companies. That’s a good indicator of the agency’s work.

Alert: If the agency hesitates or doesn’t provide any references, that’s not a good sign. It may be either extremely young or not particularly proud of its work so far. Neither is ideal! Instead of making assumptions, though, it’s worth asking. After all, not every client wants to be named publicly. The agency may be able to provide you with anonymized work samples or confidential case studies.

Keep these questions in mind when you look at work samples:

Matchilla - Matching-Plattform und Marktplatz Has the agency already worked with companies similar to yours?

Matchilla - Matching-Plattform und Marktplatz Can the agency deliver the desired results?

Matchilla - Matching-Plattform und Marktplatz Can the agency show how its work specifically contributed to the results?

Matchilla - Matching-Plattform und Marktplatz Do you even like what you’re seeing? Do the content, tone, style, and format resonate with you?

In addition, it’s worth searching online for customer reviews. On Google as well as on providers like Trustpilot, you can find out how previous customers feel about the agency.

3. Does the agency have SEO expertise?

Search engine optimization is an important part of content marketing. That’s why some agencies specialize explicitly in SEO and help their clients, for example, achieve better Google rankings. Anyone looking to find a content marketing agency must be able to rely on the agencies having and applying the latest knowledge – including in the SEO field. Because nobody really wants pointless keyword stuffing these days!

So make sure the agency you choose routinely offers SEO services such as keyword research, competitor analysis, and an audit of the existing website. It should also develop a clear SEO strategy tailored to your company. Ask about the technical solutions used, the software tools and their costs, as well as the key milestones on the path to SEO implementation. 

However, with all optimizations it’s important that the content marketing agency’s philosophy matches that of your company. Take enough time to find out whether the balance offered between SEO and content aligns with your ideas and expectations. Because SEO and content must go hand in hand!

4. Does the agency’s team fit your company?

In addition to these hard facts, pay attention to personal factors. After all, when working together it’s not only about services, prices, and who uses the sharpest tools, but also about whether you click on a personal level. You’re not supposed to get married, but at least work well together!

The decision for an agency depends largely on the employees. That’s why it’s worth getting to know your potential contacts better. Similar to hiring your own team members, choosing an agency is an important personnel matter. If you have the feeling that the agency understands you and your company well, brings suitable creative ideas to the table, and the joint meetings are not only professional but truly pleasant, you could be a match made in content heaven!

Content Marketing Agentur

5. Is the content marketing agency transparent and reliable?

Honesty is the best policy – a good content marketing agency is transparent from the very beginning. This means, for example, that you get an overview early on of the prices and the services included. You should also feel that you can get honest and open answers to your questions at any time. Don’t be afraid to ask curious questions!

An agency’s reliability is also important. By asking targeted questions about the timeline, how they handle possible obstacles, and past experiences, find out whether the agency reliably meets deadlines. Or do you enjoy waiting for deliverables? It’s also crucial to clarify how the on-time delivery or publication of content is guaranteed – are there KPIs, regular reviews, and check-ins?

6. What is the agency’s public presence like?

Not only the content created for other clients, but also the agency’s own content is a key indicator of its work. Walking the talk! A good content marketing agency doesn’t just talk a big game – it follows through with action. So take a thorough look around the website and social media to see how the agency presents itself. The following points should be in place: 

Matchilla - Matching-Plattform und Marktplatz Regular blog posts

Matchilla - Matching-Plattform und Marktplatz Case studies of past work

Matchilla - Matching-Plattform und Marktplatz A carefully designed website for desktop and mobile

Matchilla - Matching-Plattform und Marktplatz Insights into content marketing secrets or tips

Matchilla - Matching-Plattform und Marktplatz Convincing social media channels

Matchilla - Matching-Plattform und Marktplatz A good ranking on Google

7. What goals does the content agency set?

Every good content marketing strategy includes goals that can be measured according to the SMART principle—i.e., specific, measurable, attainable, relevant, and time-bound. Pay attention to how the goals are reviewed. With realistic KPIs or milestones, you can test every few weeks or months whether the agency is keeping its promises and implementing the strategy successfully. Because every strategy is only as good as its results!

When you first get to know each other, you won’t yet receive a finished strategy, but you can ask which metrics will be used. That way, you’ll know how the agency measures its goals. These are typical answers:

Matchilla - Matching-Plattform und Marktplatz Website traffic

Matchilla - Matching-Plattform und Marktplatz Click-through rates

Matchilla - Matching-Plattform und Marktplatz Email open rates

Matchilla - Matching-Plattform und Marktplatz Time on page

Matchilla - Matching-Plattform und Marktplatz Bounce rates

Matchilla - Matching-Plattform und Marktplatz Post engagement on social media 

8. How does the agency reach the target audience?

Good content marketing is often based on personas—fictional representations of the ideal customer base. Working with target groups and personas should be clarified early in the process so that the content produced reliably appeals to your target audience. Make sure whether the agency works with demographic data and how the content is adapted to the target audience—this increases the success of the measures. And no, “all Instagram users between 18 and 49 in Germany” doesn’t really count as a persona!

9. Does the agency work with content calendars or planners?

So that you always keep an overview of the commissioned content when working with a content marketing agency, a content planner or calendar can be useful. Professional agencies have tools that allow shared access. Here you can ask for templates or examples to see whether the content calendars convince you.

Events as well as milestones at which progress to date is reviewed are usually also included in the calendar. When getting to know an agency, no details are to be expected yet. Nevertheless, it is advisable to ask early on about the planned approach with regard to important dates. This way you can make sure the agency really knows what it’s doing!

Content Marketing Agentur

10. What is the agency’s best work?

A good content marketing agency not only keeps its promises, but also provides inspiration. Ask early on about the best work or the project the agency is particularly proud of. Measure the agency by its greatest successes! That way, you can see what the team is capable of and what you can ideally expect. Research whether the agency has already won awards or is known for a particular field of expertise.

Agencies that frequently attend conferences, give presentations, demonstrate thought leadership on their own website, or offer tips and support in online forums are especially recommended. They bring a vision and share their expertise generously because they know it attracts not only clients but also future employees. Smart for everyone involved!

Finding the right content marketing agency with time and the right questions

To find the right content marketing agency, you should allow enough time. First, do some investigative work to find out on your own how the agency operates and what it stands for. Only then is it time to schedule introductory meetings and put the candidates to the test with well-prepared questions. Patience is key – don’t rush the selection!

So you’re looking for the right travel companions for your content marketing journey? Streamline the research and selection process centrally on our matching platform and receive concrete offers from content marketing agencies based on your individual specifications:

Matchilla - Matching-Plattform und Marktplatz Search: With the Match Assistant, you define your specifications: Who or what are you looking for to improve your content marketing?

Matchilla - Matching-Plattform und Marktplatz Find: Your match request is matched with our database, and we invite suitable partners to submit an offer.

Matchilla - Matching-Plattform und Marktplatz Match: The curated offers land in your Matchboard, and you select the right providers for further discussions.

Start content marketing matching now

In just a few minutes, you’ll have filled out the Match Assistant, the matching starts, and we’ll find the right agency for you. Anonymous, free of charge, non-binding.

    • 1

      Willkommen

    • 2

      Agentur

    • 3

      Projekt

    • 4

      Kontakt

    1/4

    Willkommen

    Match-Assistant ''Content-Marketing Agenturen''

    Starte das Matching nach deinen Kriterien kostenlos, unverbindlich und anonym. Du entscheidest nach dem Prüfen der Ergebnisse selbst, mit welcher Agentur du in die weiteren Gespräche gehst.

    Für welchen Bereich sucht ihr eine Content-Marketing Agentur?

    Die Agentur

    Welche Kompetenzen, Ressourcen und Erfahrungen erwartest du von eurem neuen Partner?

    Welche Sprachen sollte die Agentur beherrschen?
    Welche Agenturgröße bevorzugt ihr?
    Sind Erfahrungen und Referenzkunden aus eurer Branche entscheidend?

    Projektdaten

    Wie stellst du dir die Zusammenarbeit mit der Agentur vor?

    Kannst du in einem Satz beschreiben, was ihr mit der neuen Content-Marketing Agentur erreichen und welche Herausforderungen ihr lösen möchtet?

    Sucht ihr eine Agentur in der Nähe eures eigenen Standortes?

    Welchen Budgetrahmen pro Jahr habt ihr für das Projekt einkalkuliert?

    Was müssen wir sonst noch über das Projekt wissen?

    Deine Kontaktdaten

    Vielen Dank für deine Angaben. Auf Basis dieser Informationen starten wir das Matching mit unserer Datenbank. Dein individuelles Matchboard mit deinen Ergebnissen senden wir dir kurzfristig zu.

    Ich möchte diese Anfrage in meinem kostenlosen Matchilla-Account verwalten und beobachten.
    Picture of About the author
    About the author

    Till Zier is CPO at Matchilla and, as a MarTech expert, reports in MatchZINE on news and trends in marketing, automation, analytics and data.

    More content marketing articles from the Matchilla MatchZINE

    Match me if you can!

    Matchilla revolutionizes the selection of new service providers with an efficient combination of data, algorithms and personal expertise. Try out Matchilla for free and without obligation and let matching on our platform become one of your favorite activities.